Do Devices Par Mera Progress Alag Kyun Hai?
Do devices par alag levels ya coins dikh rahe hain? Iski sabse aam wajah sync issue hai, aur in steps se yeh lagbhag hamesha kuch minute mein theek ho jaata hai.
Phone aur tablet par alag progress dikhna pareshaan kar sakta hai, khaas kar lambi jeet ki streak ke baad. Chinta na karein: zyaadatar cases mein yeh thodi der ka sync issue hota hai, progress khoya nahi hota. Dono devices ko phir se ek baat par laane ke liye neeche ke steps follow karein.
Aisa kyun hota hai
Jab bhi internet connection hota hai, Solitaire Castle Royal aapka progress cloud par sync karta hai. Agar do devices alag progress dikha rahe hain, to aam taur par in teen mein se ek wajah hoti hai:
- Connection beech mein toota: Pichhli baar game band karte waqt device ka internet connection stable nahi tha, isliye latest save upload nahi hua.
- Alag accounts: Dono devices alag Google ya Facebook accounts se linked hain, isliye woh poori tarah alag game profiles load kar rahe hain.
- Ek saath sessions: Game dono devices par ek hi samay khula tha, aur jab dono progress likhne ki koshish karte hain to sync conflict ho sakta hai.
Step-by-step fix
Step 1: Apna internet connection check karein
- Dekh lein ki dono devices internet se connected hain. Wi-Fi connection sabse bharosemand hai.
- Check karein ki koi bhi device Airplane Mode mein na ho aur mobile data par koi restriction on na ho.
- Agar aap mobile data par hain aur signal kamzor lag raha hai, to aage badhne se pehle Wi-Fi par switch karein.
Step 2: Confirm karein ki dono devices par wahi account hai
- Har device par Gear icon
(upar daayein) par tap karein aur Save Progress
par jaayein. - Check karein ki dono devices par wahi Google ya Facebook account dikh raha hai. Email address mein thoda sa bhi farq ho to bilkul alag game profile ban jaata hai.
- Agar koi device galat account se sign in hai, to sign out karke sahi account se dobara sign in karein.
Step 3: Apna save manually refresh karein
Jis device par progress purana dikh raha hai, wahan sync zabardasti karne ke liye yeh steps follow karein:
Aage sync issues se kaise bachein
- Doosre device par jaane se pehle hamesha game poori tarah band karein (recent apps se close karein).
- Band karne ke baad ek-do minute rukein taaki cloud upload poora ho jaaye.
- Saare devices par game latest version par updated rakhein. Best practices ki poori list ke liye Kai Devices Par Khelein dekhein.
- Do devices par kabhi ek saath na khelein.
Abhi bhi theek nahi hua? Hamari support team se contact karein
Agar upar ke steps se farq theek nahi hua, to hamari team aapke account ki sync history check kar sakti hai. Settings → Support (Gear icon, upar daayein) se ya email support par humse contact karein. Apne message mein apna User ID zaroor daalein, iske bina hum aapka account khol kar yeh nahi dekh sakte ki kya hua.
Aksar pooche jaane waale sawaal
Abhi bhi madad chahiye?
Game ke andar se hi hamari team tak pahunchein: Settings (upar daayein gear icon) → Support. Ya dekhein ki humse contact kaise karein.