💳 Purchases3 min readPublished

Kisi Aur Ne Mere Game Mein Purchase Kar Di

Agar aapke Solitaire Castle Royal account mein koi unauthorized ya galti se purchase hui hai, to use dispute kaise karein aur dobara kaise rokein, yahan jaanein.

Account par achanak koi anjaana charge dikhe to ghabrahat hona swabhavik hai, chahe woh kisi bachche ka galti se kiya gaya tap ho ya sach mein unauthorized transaction. Solitaire Castle Royal mein saari in-app purchases poori tarah aapke device ke payment platform (Apple, Google Play, Amazon ya PayPal) se process hoti hain, aur payment disputes hum seedhe handle nahi karte.

Achhi baat yeh hai ki har bade platform ke paas unauthorized ya galti se hui purchases ke liye saaf process hai. Turant yeh karein.

Unauthorized Ya Galti Se Hui Purchase Ko Dispute Kaise Karein

Kyunki payments platform (Apple, Google Play, Amazon ya PayPal) process karta hai, aapko unke resolution center se seedhe contact karna hoga. Har platform ke paas transactions dispute karne aur, jahan eligible ho, refund dene ka alag process hai.

  • Google Play Support: Refund maangne ya unauthorized purchase report karne ke liye support.google.com/googleplay par Google Play Help Center jaayein.
  • Apple Support: App Store purchases ka refund maangne ke liye reportaproblem.apple.com par jaayein.
  • Amazon Support: Unauthorized Appstore charges mein madad ke liye amazon.com/help par Amazon Help Center jaayein.
  • PayPal Support: Apne PayPal account mein log in karein aur transaction dispute karne ke liye Resolution Center kholein.

Aage Unauthorized Purchases Kaise Rokein

Apne account ko surakshit rakhne aur aage galti se ya unauthorized in-app purchases rokne ke liye, hum zor dekar salah dete hain ki device par purchase restrictions on karein:

  • Android / Google Play: Google Play Settings → Require authentication for purchases mein purchase authentication on karein.
  • iPhone / iPad (Apple): Settings → Screen Time → Content & Privacy Restrictions → iTunes & App Store Purchases par jaayein, aur "Don't Allow" set karein ya password zaroori karein.
  • Amazon: parents.amazon.com par Amazon Parent Dashboard mein Parental Controls on karein.
  • Saare devices: Unauthorized access rokne ke liye device par PIN ya biometric lock on karne ke baare mein sochein.

Hamari Team Se Madad Chahiye?

Hum seedhe refund process nahi kar sakte, lekin hamari support team apni taraf ki koi bhi transaction information dene ko tayyar hai jo aapke dispute mein kaam aaye. Game mein gear icon (upar daayein) → Support se humse baat karein, ya hamara support page dekhein. Contact karte waqt apna User ID tayyar rakhein.

Aksar pooche jaane waale sawaal

Abhi bhi madad chahiye?

Game ke andar se hi hamari team tak pahunchein: Settings (upar daayein gear icon) → Support. Ya dekhein ki humse contact kaise karein.

Support Se Contact Karein