Support Se Contact Karein
Hamari support team tak aap seedhe game ke andar se pahunch sakte hain, isliye aapke account ki details apne aap saath aa jaati hain. Aise karein.
1
Settings kholein
Game screen ke upar daayein kone mein gear (⚙️) icon par tap karein.
2
Support par tap karein
Contact form kholne ke liye settings menu mein Support button chunein.
3
Apni problem batayein
Hamein batayein kya hua. Apna User ID aur baaki details likhein, phir send karein.
Tip: Apna User ID likhne se hum aapka game dhoondh kar problem jaldi solve kar paate hain. Kai aam sawaalon ke jawaab hamare Help Center mein turant mil jaate hain.
Message mein kya likhein
Pehla message poora ho to aksar ek round ki baat-cheet bach jaati hai. Send karne se pehle yeh jodein:
- Aapka User ID. Yeh Settings panel ke neeche hota hai, aur us par tap karne se woh clipboard par copy ho jaata hai; hamari User ID guide theek-theek dikhati hai kahan dekhein.
- Agar game crash ho raha hai ya load nahi ho raha, to apne device ka model aur operating system version.
- Problem shuru hote waqt aap kya kar rahe the aur screen par kya dikh raha hai.
- Gayab ya fail hui purchase ke liye, Google Play, Apple ya Amazon ki receipt email.
Hamari team email se jawaab deti hai, isliye agar aap jawaab ka intezaar kar rahe hain to inbox ke saath spam ya junk folder bhi check karein. Apna User ID baaki kahin kisi ko na dein: sirf hamari support team ke saath share karein.