How to Play Solitaire Castle Royal on Multiple Devices

Q: Can I play on my phone and tablet at the same time?

No — simultaneous play on two devices is not supported and can cause progress conflicts. Finish your session on one device before opening the game on the other.

Q: Does it matter whether I use Google on one device and Facebook on the other?

Yes — this matters a lot. Both devices must be linked to the exact same social account (e.g., both using the same Google account). Using different platforms will load different game profiles.

Q: My new device loaded an old save. How do I get the latest progress?

Open Settings → Save Progress and sign in again to trigger a sync refresh. If the progress is still outdated, contact support via Settings → Support and include your User ID.

Q: Do I need to pay again if I made in-app purchases on my original device?

Purchases are tied to your linked social account. As long as you sign in with the same account on your new device, your purchased items should be restored along with your progress.

Q: How do I find my User ID to give to support?

Tap the Gear icon → scroll to the bottom of Settings. Your User ID will be listed there. Tap it to copy it automatically. Full instructions: What's My User ID.

Play Solitaire Castle Royal on your phone, tablet, or any other device by linking a Google or Facebook account and following a few simple sync rules.

Whether you like to play on your phone during your commute and on your tablet at home, Solitaire Castle Royal is built to travel with you. By linking your game to a social account, you can pick up any device and continue your royal adventure without missing a beat.

What You Need Before You Start

Cross-device play relies on a linked social account. If you haven't linked one yet, head over to Save Game Progress first and complete that step — it takes less than a minute and is the foundation of everything below.

Key Requirements for Syncing Across Devices

Same social account on every device: All devices must be signed in to the exact same Google or Facebook account. Even a different Google account will appear as a separate game profile.
Same game version: Make sure Solitaire Castle Royal is up to date on each device. Mismatched versions can cause sync problems — visit your device's app store to check for updates.
Stable internet connection: Progress syncs over the internet. A Wi-Fi connection is ideal; if you must use mobile data, make sure your signal is strong.
One device at a time: Sync does not happen in real-time, so avoid playing on two devices simultaneously. Finish your session on one device, let progress save, then switch to the other.

How to Switch to a New Device

Finish your current sessionComplete or exit your current game on Device A. Your progress will save automatically once you have an internet connection.

Install Solitaire Castle Royal on the new deviceDownload the game from the App Store or Google Play on Device B.

Open SettingsTap the Gear icon in the top-right corner of the main screen.

Tap Save ProgressSelect Save Progress and choose the same social account (Google or Facebook) you used on Device A.

Why Sync Can Lag Behind

Progress sync in Solitaire Castle Royal is not instant or real-time. After you finish playing on one device, the game needs a moment to upload your latest save to the cloud. If you switch to another device too quickly, it may load a slightly older snapshot. Waiting a minute or two between switching devices — and making sure the first device has a stable connection when you exit — eliminates this almost entirely.

Still Having Trouble?

If your progress is showing differently across devices even after following the steps above, see our dedicated guide: Progress Different on Two Devices. For hands-on help from our team, go to Settings → Support or visit email support. Please have your User ID on hand — it lets us find your account right away.

Frequently Asked Questions

Can I play on my phone and tablet at the same time?

Does it matter whether I use Google on one device and Facebook on the other?

My new device loaded an old save. How do I get the latest progress?

Do I need to pay again if I made in-app purchases on my original device?

How do I find my User ID to give to support?

Still need a hand?

Reach our team right from the game — Settings (gear, top-right) → Support — or see how to contact us.

Contact Support

Save Game ProgressYour Solitaire Castle Royal progress saves automatically over the internet — but linking a Google or Facebook account gives you full cloud-backup protection across any device.3 min · Read article →Progress Different on Two DevicesSeeing different levels or coins on two devices? A sync issue is the most common cause — and it's almost always fixable in a few minutes using these steps.4 min · Read article →What's My User IDYour User ID is your unique account identifier in Solitaire Castle Royal. Find it in Settings in just three taps — and have it ready whenever you contact support.2 min · Read article →Transfer Data to a New PhoneUpgrading to a new phone doesn't mean losing your royal progress. Follow these steps to safely move your stamps, puzzles, and treasures to any new device.3 min · Read article →