How to Delete Your Game and Start Over in Solitaire Castle Royal

Q: Can I cancel my deletion request after confirming?

Possibly, if it has been fewer than 7 days since you submitted the request. Contact Support immediately via Settings (Gear icon → Support) or /email-support. We cannot guarantee cancellation but will do our best.

Q: Will my No Ads purchase be deleted too?

No. App store purchases are tied to your Google Play or Apple ID account, not your game profile. After resetting and reinstalling, use Restore Purchases in the Shop to reclaim them.

Q: Do I need to uninstall the app to start over?

After the 7-day deletion window completes, you can either reinstall the app or clear the app's local storage (on Android: Settings → Apps → Solitaire Castle Royal → Storage → Clear Data). A simple uninstall/reinstall is the easiest option for most players.

Q: What if I just want to switch to a different account, not delete everything?

You can link a different Google, Facebook, or Apple account via Settings → Save Progress. This will load the progress saved to that account rather than permanently deleting your current one. See Save Game Progress for details.

Ready for a completely fresh start in Solitaire Castle Royal? Here's how to delete your account data and begin again from Level 1 — and what to know before you do.

Sometimes the most exciting move in solitaire is starting from a blank deck. Whether you want to re-experience the early adventure, clear a mistaken in-app purchase test, or hand your device to a new player, Solitaire Castle Royal allows you to permanently delete your game data and begin fresh from Level 1.

Before You Delete — Things to Consider

Progress cannot be recovered. All stamps, puzzles, coins, boosters, and level progress will be permanently erased.
App store purchases are not deleted. Items like the No Ads pack are tied to your Google Play or Apple ID — you can restore them using the Restore Purchases button in the Shop after resetting.
The deletion takes up to 7 days to fully process. During this time your data still exists but is queued for removal.
You will need to reinstall the game (or clear app data) after the 7-day period to start your fresh journey from Level 1.

How to Delete Your Game Data

Launch Solitaire Castle RoyalOpen the game on your device.

Open the Settings MenuTap the Gear icon in the top-right corner of the main screen.

Select Account DeletionScroll through the Settings options and tap Account Deletion.

Confirm Your RequestRead the confirmation prompt carefully. Tap Confirm to submit your deletion request. This step is final.

Wait for the Process to CompleteYour deletion request will be fully processed within up to 7 days. You will be notified when it is complete.

Reinstall to Start FreshOnce the deletion is confirmed, reinstall Solitaire Castle Royal (or clear the app's local data) and launch it to begin your brand-new adventure from Level 1.

What Happens to Your Purchases?

In-app purchases (such as the No Ads pack) are stored with your app store account — not your game profile. They will not be deleted along with your game data. After you reinstall and start fresh, open the Shop and tap Restore Purchases to reclaim them at no extra cost.

Alternatives to a Full Reset

If you're feeling frustrated with a difficult level rather than wanting a total reset, you might find it helpful to check out strategies in The Royal Challenge guide, or use a booster to get past a tough spot. Our Support Team can also offer tips — reach them via Settings (Gear icon → Support) or /email-support.

Frequently Asked Questions

Can I cancel my deletion request after confirming?

Will my No Ads purchase be deleted too?

Do I need to uninstall the app to start over?

What if I just want to switch to a different account, not delete everything?

Still need a hand?

Reach our team right from the game — Settings (gear, top-right) → Support — or see how to contact us.

Contact Support

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