What's My User ID in Solitaire Castle Royal?

Q: Where exactly is the User ID in the settings?

It's at the very bottom of the Settings screen. Tap the Gear icon in the top-right corner of the main screen, then scroll all the way down.

Q: Does my User ID change if I link a different account?

Your User ID is tied to your game installation and profile. It generally stays the same regardless of which social account you link.

Q: I can't find my User ID — what do I do?

Make sure you're scrolling all the way to the bottom of the Settings panel. If you still can't locate it, contact our support team via Settings → Support or email support and describe the issue.

Q: Do I need my User ID to save or sync my progress?

No — saving and syncing progress is handled through your linked Google or Facebook account. Your User ID is only needed when communicating with our support team. See Save Game Progress for sync instructions.

Your User ID is your unique account identifier in Solitaire Castle Royal. Find it in Settings in just three taps — and have it ready whenever you contact support.

Every Solitaire Castle Royal player has a unique User ID — a short alphanumeric code that acts as your royal seal. It's the fastest way for our support team to locate your account, verify your purchases, and resolve any issues without delay. Knowing where to find it before you need it saves a lot of time.

Where to Find Your User ID

Open SettingsTap the Gear icon

in the top-right corner of the main game screen.

Scroll to the bottomScroll all the way down within the Settings panel until you see your User ID displayed at the very bottom.

Tap to copyTap the underlined alphanumeric ID. It will be automatically copied to your clipboard, ready to paste into a support message or note.

Why Your User ID Is Important

Contacting support: Our support team will almost always ask for your User ID to pull up your account. Having it ready speeds up every interaction.
Verifying purchases: If a purchase didn't deliver correctly, your User ID helps us trace the transaction instantly.
Account security: Because your User ID uniquely identifies your account, keeping it private is important — treat it like a password.

Need to Contact Support?

Once you have your User ID, reach our team through Settings → Support (Gear icon, top-right) or via email support. Include your User ID in your first message and we'll be able to help you much faster.

Frequently Asked Questions

Where exactly is the User ID in the settings?

Does my User ID change if I link a different account?

I can't find my User ID — what do I do?

Do I need my User ID to save or sync my progress?

Still need a hand?

Reach our team right from the game — Settings (gear, top-right) → Support — or see how to contact us.

Contact Support

Save Game ProgressYour Solitaire Castle Royal progress saves automatically over the internet — but linking a Google or Facebook account gives you full cloud-backup protection across any device.3 min · Read article →Play on Multiple DevicesPlay Solitaire Castle Royal on your phone, tablet, or any other device by linking a Google or Facebook account and following a few simple sync rules.3 min · Read article →Progress Different on Two DevicesSeeing different levels or coins on two devices? A sync issue is the most common cause — and it's almost always fixable in a few minutes using these steps.4 min · Read article →