If you’ve made an in-game purchase but haven’t received the associated benefits, please follow the steps below to resolve the issue:

1. Check for the Purchase Receipt:
   Ensure you received a confirmation receipt from the platform you used for the purchase. This receipt is typically sent to your email inbox by your billing provider (Google, Apple, or Amazon).
2. Receipt Received:
   If you have received the receipt, kindly forward it to our support team so we can assist you further.
3. No Receipt Found:
   If you did not receive a receipt, please contact your billing platform directly for assistance:
   • Google Play: Visit the Google Play Help Center.
   • Apple: Visit the Apple Support page.
   • Amazon: Visit the Amazon Help Center.

Receipt Example for Google Play:
Below is an example of what a Google Play receipt might look like in your inbox: