Purchases

4

How to Update Your Payment Information
Purchased but Didn’t Receive the Benefits?
Someone Else Made a Purchase in My Game
Why Did My Purchase Fail?

Known Issues

2

My Game is Crashing – How to Fix It
What to Do If Your Game Is Not Loading

Gameplay Guides

3

Grand Ball
Scarlet Blitz
The Royal Challenge

Account

4

How to Save Your Game Progress
Playing the Game on Multiple Devices
What’s My User ID?
Why Is My Progress Different on Two Devices?

General FAQ

2

How Do I Turn On/Off the Game Hints?
How Do I Turn On/Off the Sound?

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Gameplay Guides

Grand Ball
Scarlet Blitz
The Royal Challenge

Solitaire Castle Royal – Customer Support and Help Center

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